Optimizing IT Operations with
ServiceNow ITOM

DKODE Technologies enhances IT infrastructure with ITOM solutions, boosting efficiency, automation, and real-time visibility.


Why Choose DKODE for ITOM?

Expert-Driven Solutions

Customized for Your Business

Proactive Issue Resolution

Seamless System Integration

How We Optimize Your IT Operations

Real-Time Monitoring

We continuously track servers, applications, and networks to ensure everything runs smoothly. Our proactive monitoring approach helps detect and resolve issues before they escalate.

Automated IT Processes

We streamline routine tasks such as performance checks and resource allocation, allowing your IT team to focus on strategic initiatives.

Rapid Incident Resolution

Our ITOM solutions provide in-depth root-cause analysis to address issues efficiently and prevent recurring problems, ensuring system stability.

Scalable IT Infrastructure

We ensure your IT infrastructure evolves with your business, using data-driven insights to enable seamless scalability.

Efficient Change Management

We manage software updates, deployments, and IT changes with minimal disruption, ensuring continuous business operations.

ServiceNow ITOM Solutions

Configuration Management Database (CMDB)

Gain full visibility into your IT assets with a centralized database that tracks and manages configuration items (CIs), ensuring compliance and improved troubleshooting.

Service Mapping

Visualize the relationships between business services and underlying IT infrastructure, enabling faster issue resolution and proactive impact analysis.

Dependency View

Understand the interdependencies between IT assets with an intuitive graphical representation, improving decision-making and root-cause analysis.

MID Server

Securely connect on-premises systems with ServiceNow to streamline data collection, automation, and integrations across your IT landscape.

Event Management

Utilize AI-driven event correlation to filter noise, prioritize critical incidents, and enhance service reliability through predictive insights.

Orchestration

Automate workflows and eliminate manual processes, accelerating service delivery while reducing errors and improving operational efficiency.

ServiceNow Discovery

Automatically detect and map IT assets to keep your CMDB up to date, reduce shadow IT, and optimize resource utilization.

Cloud Management

Simplify cloud governance by automating resource provisioning and cost management, ensuring optimal performance across multi-cloud environments.